The emergency service is increasingly offering interpretation services – Russian speakers who do not speak Finnish often ask for help
The emergency services are providing interpretation services in an increasing number of languages.
Last year, translation services were available in 15 languages. This year, the diversity of languages has increased to 19.
More than half of emergency calls requiring translation services come from Russian-speaking residents of the country. This is evidenced by the data of the Emergency Call Center.
In second place in terms of frequency are translations from the Arabic language. In the past year, emergency dispatchers have used the services of interpreters more than two hundred times.